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Cookie policy

What are cookies

Cookies are a tool used by web servers to store and retrieve information about their visitors or users. They are nothing more than a text file that some servers install during browsing, which makes it possible to know information such as, for example: the place from which the site is accessed, the connection time, the device used to access it (desktop or mobile), the operating system and browser used, the most visited pages, the number of clicks made and data on the user's behavior on the Internet. They do not provide references that make it possible to deduce the user's name and surname, and they cannot read data from your hard drive or introduce viruses into your devices. Likewise, they cannot read cookies placed on the user's hard drive by other servers.

Why are they important?

The website can be accessed without cookies being enabled, although disabling them may prevent it from working properly.

  • From a technical point of view, cookies allow websites to work more smoothly and adapt to users' preferences, for example by storing the language or the country's currency, or by detecting the access device.
  • They establish levels of protection and security that prevent or hinder cyberattacks against the website or its users.
  • They provide statistical data collected to improve the quality and experience of the services.
  • They are used to optimize the advertising we show to users, offering the ads that best match their interests.

Consent to the use of cookies

A cookie notice appears on the website, which the user or visitor can accept, thereby expressly consenting to the use of cookies as indicated below.

Disabling and deleting cookies, and browser settings

Diagnóstica reminds its users that the use of cookies may be subject to their acceptance during the installation or update of the browser they use. This acceptance may be revoked through the content and privacy settings available in the browser. Likewise, you are informed that if you disable cookies, some of the available services may stop working.

You can allow, block or delete the cookies installed on your device by configuring your browser options:

The way to disable cookies differs for each browser, but it can usually be done from the Tools or Options menu. You can also consult the browser's Help menu, where you will find instructions. Users can choose at any time which cookies they want to work on this website.

If you would like more information on how to withdraw your consent or on the procedure for disabling cookies, or if you have any questions about this policy, you can write to us at [contact email] stating “Cookie policy” in the subject line.

Types of cookies used on the site

Users browsing the site may find cookies placed directly by Diagnóstica or cookies placed by other entities, as detailed below.

By duration

  • Session cookies: designed to collect and store data while the user accesses a web page. They are usually used to store information that only needs to be kept to provide the service requested by the user on a single occasion.
  • Persistent cookies: the data remain stored on the device and can be accessed and processed for a period defined by the party responsible for the cookie, which may range from a few minutes to several years.

By the entity that manages them

  • First-party cookies: these are sent to the user's device and managed exclusively by us to ensure the site works properly. The information we collect is used to improve the quality of our service and your user experience.
  • Third-party cookies: when the user interacts with the content of the site, third-party cookies may also be set (for example, when clicking social media buttons or watching videos hosted on another website); these are cookies set by a different domain. We cannot access the data stored in the cookies of other websites when you browse them.

By purpose

  • Technical cookies: allow users to navigate the site and use its different options or services, such as controlling traffic and data communication, identifying the session, accessing restricted areas, requesting enrollment in a course, using security features while browsing or sharing content through social networks.
  • Personalization and geolocation cookies: allow access to the service with certain general features predefined according to criteria from the user's device, such as the language, the type of browser or the regional settings.
  • Analytics cookies: allow the behavior of site users to be tracked and analyzed. The information collected is used to measure site activity and to make improvements based on the analysis of usage data.
  • Advertising and behavioral advertising cookies: allow advertising space to be managed as effectively as possible, and store information on user behavior obtained by observing their browsing habits.
  • External social media cookies: allow visitors to interact with content from different social platforms (Facebook, YouTube, X, LinkedIn, etc.). Their terms of use and the information collected are governed by the privacy policy of each platform.