Frequently asked questions
If you have any doubts, we have the answers
If you are a client
Yes, every client can adapt the design of the station to its brand identity.
Our product has spaces to add your brand and logo, and the possibility to include special color designs, vinyls and personalized prints. The external screen can be adapted for promotional purposes and the menu on the internal screen is customizable.
In addition to an automatic hand sanitizer, the interior of Diagnóstica Station has an air sanitization system with a UVC filter, and uses zero-particle filters at the cabin's air inlet and outlet.
It also has a space for waste and disposable items.
The interior of Diagnóstica Station was designed for quick sanitization and cleaning, with no sharp edges or corners that could accumulate permanent dirt.
Yes, its dimensions and weight were designed so that it can be moved easily.
Yes, it has a frame prepared for a forklift to be inserted from the front or the side, for loading and unloading.
It also has 4 wheels that make it easy to move from one place to another.
Depending on the correct use of the devices, the hygiene conditions of the environment, air conditioning conditions, vandalism, etc., it may require specific maintenance.
As regards Diagnóstica software, it requires evolutionary maintenance, that is to say, constant improvements, updates and incorporation of new functions.
Any doctor who has access to a laptop with an internet connection and who has received the basic training that Diagnóstica provides. The system is very intuitive to use and we offer both online and on-site training.
Smart offices can operate by transmitting data via Ethernet, Wi-Fi or 4G.
Yes. If you have your own medical staff or provide digital health care services with your own teleconsultation platforms, you will be able to give health care professionals and patients a superior level of interaction through our smart offices.
If you are a user
As a user, you should download the app on your mobile device and create your own Diagnóstica account.
Diagnóstica Station has charging ports for smartphones and can provide Wi-Fi to the user if needed.
Yes, checkups can be performed without the need to connect with a doctor live. Later on, the user can check them in the personal health record of the Diagnóstica App and share them with their trusted doctor via WhatsApp or email.
Every user will be able to perform skin exams with either a dermatoscope or an HD camera (moles, warts, sun damage, skin spots, allergies, rashes, redness, etc.), video throat exams, ear exams with an otoscope camera, lung exams with a stethoscope, oxygen saturation and heart rate measurement, weight and height with BMI calculation, and blood pressure and temperature measurement.
They are licensed doctors who are part of the staff of medical institutions, responsible for making the diagnosis and, eventually, writing a prescription.
Diagnóstica equipment can be used by specialist doctors who, at the patient's request, can carry out the teleconsultation.
Diagnóstica has been developed according to the most demanding standards and best practices related to privacy and information security.
All communications are carried out using encrypted protocols, as are the storage repositories.
The station is prepared to guarantee the privacy of the patient and their dialogue with the doctor.
It is soundproof and has a sliding door with smart frosted glass that prevents anyone outside from seeing in whenever a patient enters the station.